Shipping And Handling May Bank Holiday
Interlink Express orders placed 03/05/2013 before 2pm will be delivered 07/05/2013. Please note that Interlink Express and Royal Mail orders placed 04/05/2013 to 06/05/2013 will not be dispatched until week commencing 07/05/2013.
IMPORTANT NOTICE
Due to the new regulations set by Royal Mail, we are no longer permitted to ship Nail Varnish via Royal Mail to our Selected EU Countries and Ireland. Those customers will no longer be able to purchase Nail Varnish from the NYX UK website. Any Nail Varnish purchased will be denied and refunded immediately.
Please note that Northern Ireland customers will only be able to purchase a maximum of 4 Nail Varnishes per order.
Delivery Costs
UK Mainland delivery costs - £4.50
Northern Island, Scottish Highlands & Islands*, Channel Islands, Isle of Man and Isle of Wight costs - £4.50 will be shipped Royal Mail. Please note orders will be posted within 7 working days from date of purchase.
(UK Orders over £50.00 are shipped free. Excluding equipment purchases as these will required extra postage costs).
*Please note that Scottish Highland Postcodes include: AB30-38, AB44-56, FK17-99, G83, IV1-28, IV30-39, IV52-54, IV63, KW1-14, PA21-33, PA34-40, PH18-26, PH30, PH31-41, PH49-50.
Scottish Highland Postcodes include: HS1-9, IV40-51, IV55-56, KA27-28, KW15-17, PA20, PA60-78, PH42-44, ZE1-3.
Ireland Delivery Costs - £10.00 via Royal Mail - Orders will be posted within 7 working days from date of purchase.
Portugal Delivery Costs - £12.50 via Royal Mail 'EU Signed For' on orders up to £100 only - Orders will be posted within 7 working days from date of purchase.
Delivery Times
UK items are shipped with INTERLINK Express. Every effort is made for your package to be delivered next working day, however delivery times are not guaranteed.
UK OFF SHORE (please see above locations) items are shipped Royal Mail within 7 working days from date of purchase.
IRE items are shipped with Royal Mail within 7 working days from date of purchase.
PT items are shipped with Royal Mail International Signed for service within 7 working days.
Customers who provide their mobile phone number at the time of order will receive a text message from INTERLINK Express notifying you of a 1 hour delivery window for when your parcel will arrive.
FAILED DELIVERY
INTERLINK Express will attempt 3 deliveries to your address.
Day 1 you will receive a calling card from the driver. If you are also unavailable the next working day you must contact INTERLINK Express using the details on the card and agree an alternative delivery date. If you would like your goods sent to another address you must contact Customer Services and we will try to arrange a redirection for you.
It is the customer's responsibility to notify us if they are unable to receive their parcel or request it be redirected, we will recharge any redirection costs to the customer.
If the parcel is still unable to be delivered it will be returned to NYX Cosmetics. Upon return the value of your order less postage and packaging and return fees totalling £7.50 will be credited to you.
Orders placed after 14:00 GMT will be processed the next working day.
Please see temporary conditions for Public holidays. |
